Using Mediation Techniques in Everyday Life

How do you successfully resolve conflict at work, at home or anywhere? Good conflict resolution skills are crucial to good relationships.

Dick’s guests are Lisa and Harry Webne-Behrman, both senior partners at Collaborative Initiative Inc. and have helped hundreds of schools, businesses and non-profits build their conflict resolution skills within their organizations. Lisa is a senior psychologist with the University of Wisconsin Counseling Center. Harry has written many related manuals and is the recipient of the Distinguished Service Award from the Wisconsin Association of Mediators.