Using Mediation Techniques in Everyday Life

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How do you successfully resolve conflict at work, at home or anywhere? Good conflict resolution skills are crucial to good relationships.

Dick’s guests are Lisa and Harry Webne-Behrman, both senior partners at Collaborative Initiative Inc. and have helped hundreds of schools, businesses and non-profits build their conflict resolution skills within their organizations. Lisa is a senior psychologist with the University of Wisconsin Counseling Center. Harry has written many related manuals and is the recipient of the Distinguished Service Award from the Wisconsin Association of Mediators.

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